Get Answers for Your Questions:
Yes, you can. Please email me all the details, including when you would like the piece to be delivered, and I will get back to you as soon as possible.
Sure, and I am always pleased to meet new people who are interested in art and ceramics.
I don’t speak English, but my husband does, and he will gladly translate.
Please use WhatsApp +351 934144870 to send me a message with the date and time, and I will reply as soon as possible.
Due to the inherent nature of ceramics, the colors used, the process, and the unpredictable “God” of the kiln, there is a slight possibility of minor variations in the colors.
For ceramics, it’s best to use a dry, clean rag, as nothing can really stick to the ceramic glaze.
If there’s dirt that won’t come off with a dry rag, use a little soap and water.
I only accept returns if the item was damaged.
Please email me with photos and an explanation of why you wish to return the item. No returns will be accepted without my prior consent; you must contact me first.
I ship worldwide using the Portuguese postal service or carriers like DHL, FedEx, and others.
Each item is carefully and securely packaged, and I can also provide insurance when using a shipping company.
Shipping always includes a tracking number.
I work exclusively with Portuguese clays, colors, and traditional processes.
When my art requires additional elements, such as jewelry findings, I always use the highest quality materials.
I prefer to work with high-quality stainless steel, but sometimes I use other materials—always ensuring they are of the best quality.
I use Stripe as the payment processing company because it is well-known, respected, and secure, offering various payment options, including Klarna for 3 to 4 installments.