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All our ceramic items are glazed with the best Portuguese glaze quality. Portuguese glaze, as proven by ceramic tiles (azulejos) that still look perfect today, sometimes after centuries.
The glazing is a glass substance that covers the ceramic. It can be brilliant or mat, but it is resistant to water and its colors do not fade.
Use a clean paper or cloth and pass it without a lot of force. If needed you can use a bit of water or very suave light soup.
Do not drop the ceramic on any hard material, and take care not to bang it against hard objects.